Privacy Policy
Last Updated: 10/26/2025
1. Information We Collect
We collect information necessary to provide and improve our services while respecting your privacy. The types of information we collect include:
- Account Information: When you create a Virto account, we collect your username, an optional email address, and a securely hashed version of your password.
- User-Generated Content: We collect content you create, upload, or share on our platform. This includes, but is not limited to, in-game creations, forum posts, private messages, and chat messages.
- Technical Information: We automatically collect your IP address upon registration and during sessions. Your IP address is immediately hashed and is not stored in plain text. We do not collect browser type, operating system, or other device-specific information from your web sessions.
- Usage Information: We collect data about your interactions with our Service, such as pages visited, features used, and timestamps of your activity. This helps us understand how our community uses Virto so we can improve it.
- Cookies: We use essential cookies to manage your session and keep you logged in. These are necessary for the operation of the Service.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Virto Service.
- To manage your account and provide you with customer support.
- To personalize your experience.
- To monitor and analyze trends, usage, and activities to improve our Service.
- To protect the safety and security of our users and the Service, including detecting and preventing fraud, abuse, and other harmful activities.
- To communicate with you about service-related announcements if you have provided an email address.
3. Information Sharing and Disclosure
We are committed to not selling your personal information. We may share your information only in the following limited circumstances:
- With Your Consent: We may share information if you give us your express permission.
- To Enforce Our Rights: We may share information securely to enforce our Terms of Service, prevent fraud, and protect the safety of our platform and our users.
4. Data Security
We take significant measures to protect your information. Passwords and IP addresses are securely hashed using modern cryptographic standards (Argon2 and HMAC-SHA256, respectively). While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Choices and Control
You can review and update your account information, including your email and social links, at any time through your account settings page. You can also manage your privacy preferences to control who can interact with you on the platform.
6. Children's Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our systems.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service after a change constitutes your acceptance of the new policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@playvirto.site.